I am writing to express my appreciation for your assistance with my recent ICBC claim after my car accident in February 2013. I had full confidence in your legal expertise from the start based on what others have told me about you. However, I was concerned that my case would not be worth your time because I knew that it would not be a million-dollar settlement and the fees to your firm would pale in comparison to the many high-profile cases that you handle. Now that the case is concluded, I must say I am very impressed and touched that you were so attentive to every aspect of my claim. As a result of your hard work and expertise, I was able to receive a fair settlement. I am also grateful that you are so kind as to allocate some of the legal compensation you received from ICBC to my final settlement amount. Your professionalism and integrity is second to none. If anyone we know were ever in a situation that would benefit from your assistance, we will be more than happy to provide the referral. Thank you once again for everything you did. I wish you and your firm continued success.